FREQUENTLY ASKED QUESTIONS

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Do I need to have an account to shop?

Although you don’t need to have an account at www.rashidtex.com to Shop, but, Setting up an account will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account at checkout page.

How long it take to receive my order?

At Rashid Textile, we try our best to deliver products as early as possible. Normally, Your order will be dispatched within 48-72 working hours once placed

Can I refund or exchange a product bought from Rashidtex?

You can only Exchange your merchandise within 7 days after receiving the order. Click here to view our Returns Refunds & Exchange Policy.

How can I contact customer service?

We hope that our FAQs and help pages will provide the answers to your questions, but if you can’t find what you’re looking for our Customer Services team will be happy to help. Customer Services can be contacted by WhatsApp, Email or Social Media profiles. Please visit the bottom of the page for the contact details.